July 23rd, 2025

Disability Support Services Enable Equipment Service

New Zealanders with disabilities lasting longer than 6 months may be eligible to loan disability equipment worth over $60 from Enable Equipment.
 
The Process:
 
This process can take between two hours and several months depending on the complexity and expense of the equipment.

• The client needs to be assessed by an Enable accredited therapist for their equipment needs and their eligibility.
• Therapist completes the prioritisation tool and sends Enable service request electronically if funding is ‘available’.
• While funding may be available, Enable has final discretion on eligibility for equipment.
• Equipment is trialled or issued to an individual client.
• The therapist will follow up on the use and appropriateness of the equipment.

 
Our Physio and Occupational Therapists are accredited EMS assessors for Enable equipment in the following areas:

1.     Personal Care & Household Management\
          a) Personal equipment to enable a person to carry out personal care activities in their home,                work or place of study, such as:

            -  personal hygiene (washing and toileting)
            -  getting dressed
            -  transferring from the bed or chair
            -  getting in or out of the home       

        b)  Household Management equipment to enable a person to carry out essential                                         household tasks to return to, or remain safely in their home such as:  the preparation of
​               food and drinks, if they live alone or are by themselves for much of the day
       
2.    Walking & Standing
     
        a).  Walking equipment to support a person with walking and transferring.  

         b). Standing equipment to support a person to maintain a good functional position and body
              alignment in standing.

3.    Basic housing modification equipment to ensure safety at home such as basic reusable
       ramps.  

4.   Wheeled Mobility and Postural Management Level 1 and credential lying advice and
      recommendations related to wheeled mobility, seating and postural management solutions.  ​

5.   Communication Assistive Technology (CAT) level 1 high tech equipment such as iPads for
​      people who can use them independently.

Keeping Records of Equipment

Equipment comes with an ASSET NUMBER. The client or residential providers are responsible for keeping records of asset numbers and maintenance of the equipment.

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The asset number stickers can fade or come off especially on soft fabrics, eg slings we suggest writing the asset number on the fabric with a fabric marker and for other equipment use a permanent marker. We recommend you develop a system to record asset numbers - (eg: taking a photo of the piece of equipment and asset number for the client’s file).

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Repairs and Maintenance:
 
The client or residential provider to contact one of the subcontractors listed below:
 
Mobytech Ltd (More Mobility Service Department)
            Physical Address:  93B Clarence Street. 
            Postal Address: PO Box 42049, Tower Junction, Christchurch 8149
            Phone:           Free phone:  0800 662 983   
                                   (03) 348 3460 Option 2 or 027 2340516
            Fax:                 (03) 348 3462
            Email:            [email protected]                                                                                               
            Website:        www.moremobility.co.nz
 
Mobility Services Ltd (Wheelchair Services (SI) Ltd)  
            Physical Address:  29 Shakespeare Road, Christchurch 8240
            Postal Address:  PO Box 7652. Sydenham, Christchurch 8240  
            Freephone:           0508 662 454
            Phone:                  (03) 366 8815 or 0275 383 584
            Email:                   [email protected]
            Website                www.mobilitysystems.co.nz
 
Rehab Enterprises, mobile workshop.
          Physical Address: 55 Ranfurly Street, Kaiapoi, Christchurch 7630
          Postal Address: 10 Barnard Street, Kaiapoi, Christchurch 7630

           Contact Owen Henwood on phone: 027 230 5974 or email: [email protected]
 
Total Equipment Care
            Ian Lappin
            Phone:  03 423 3574 or 021 180 1902
            Email:  [email protected]

We recommend repairs be pre-arranged. A phone call will ensure a prompt and efficient service.
If the equipment needs to be replaced the contractor will contact the  therapist with the relevant documentation

Alteration or Modification of Equipment

If you wish to have a piece of equipment altered or modified this is not a repair or maintenance. Call the therapist.